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Vision Online Services from 17th July 2018

Appointments and Prescriptions

 

"Our e-mail prescription service is about to change, we are going to be using Vision Online Services (VOS) from 17th July 2018.  We will initially run this in tandem with our current e-mail service, with the intention of changing over to only the new system (VOS) on 31st October 2018. 
 
Vision Online Services (VOS) is a web-based application which has been developed to expand services available to patients from your GP Practice.  VOS allows the patient to request services from their GP Practice online at a time that is convenient to them. 
 
In order to ensure that you are ready for our changes, please fill out the attached Vision Online Patient Registration Form and return it to the practice in person, along with a valid form of Identification, for example photographic ID or your passport. 
 
Although you are registered with the practice already, and may currently use our e-mail to order prescriptions, it is important for the practice to check everyone’s identity for this new service so this is an extra security step we must take. 
 
Once you are registered, the practice will give you the information that will enable you to create a username and password.  Patients between the ages of 14-16 have the option to allow their parents / guardians to order their repeat prescriptions for them using their parents / guardians email address.  Everyone over the age of 16 should use their own email address for this service".

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